Can we make updates or send an a ticket request?
Wordpress is a very powerful, flexible, and easy to use system. You will have access to make updates instantly or you can send a request to us and it will usually take less than 24 hours to update.
Can we have ... feature on our website?
Yes. Wordpress is an open source platform and millions of people developing features for it so it can pretty much do anything. We've never had any request which we could not do easily.
NOTE:
Having the website on our server uses our technology and we can provide full service and SEO. If you don't want it on our server, we cannot manage it, we can't provide full service and SEO. We are not able to implement our technology and we can't be responsible for your website